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Widoph Remit

Widoph Remit Help Centre

How to Sign Up on Widoph Remit App

From downloading the app to accessing your dashboard — here's everything involved in creating and verifying your account.

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See it in action

A short walkthrough of the full sign-up flow, from downloading the app to accessing your dashboard.

How to Sign Up on Widoph Remit App Widoph Remit — Help Centre walkthrough
Step-by-step guide

Written guide

How to sign up, step by step

Nine steps get you from download to a fully verified, ready-to-use account.

1

Download our app

Choose your device platform and download the app from the App Store (iOS) or Google Play Store (Android). It's optimized for a seamless experience on both mobile platforms.

2

Sign up

Open the app and tap Sign Up. Fill in the registration form with your details and create a secure password. Your password must be up to 8 characters and include:

  • At least one uppercase letter
  • At least one lowercase letter
  • At least one number
  • At least one special character

Once complete, tap Sign Up to proceed.

3

Verify your email

We'll send a one-time password (OTP) to your registered email address. Enter the OTP in the app to verify your account and ensure your email is valid.

4

Complete KYC (Know Your Customer)

To ensure security and compliance, complete the KYC process by providing all requested details. This helps us verify your identity and keep your account safe.

5

Provide personal information

Fill in your personal details accurately. This information is required to personalize your account and grant access to all features.

6

Upload a valid ID

Verify your identity by uploading a government-issued ID, such as:

  • Passport
  • Driver's License
  • National ID Card

Ensure your document is clear and legible.

7

Take a clear photo of your ID

When prompted, take a clear photo of your ID using your device camera. This step ensures your identity matches the submitted document.

8

Facial verification

For added security, take a selfie for facial verification. The system will compare your selfie to your ID to confirm your identity.

9

Access your dashboard

Once verification is complete, tap Continue to access your personalized dashboard. From here, you can manage your account, explore features, and enjoy a secure, seamless experience.

Ready to create your account?Download the app and you'll be set up in a few minutes.
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Good to know

A few more questions

Common questions about signing up and verifying your account.

Why do I need to complete KYC and upload an ID?
Identity verification protects you and helps us meet regulatory obligations as a money transfer provider. It's a one-time process, and once it's complete you'll have full access to send and receive money.
What if my ID photo or selfie doesn't get accepted?
Make sure your ID document is clear, legible, and fully visible in the photo, and that your selfie is well-lit and matches your face without obstructions like sunglasses or hats. If verification keeps failing, our WhatsApp team can help troubleshoot.
I didn't receive my email OTP — what do I do?
Check your spam or junk folder first, and confirm you entered your email address correctly during sign-up. If it still doesn't arrive, request the code again or reach out on WhatsApp for help.
How long does the whole sign-up process take?
Most people complete every step, including KYC and identity verification, in well under fifteen minutes, as long as you have a valid ID on hand and a working camera on your device.

Still need a hand?

Our WhatsApp team can walk you through sign-up or verification in real time.

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