Widoph Remit Help Centre
How to Sign Up on Widoph Remit App
From downloading the app to accessing your dashboard — here's everything involved in creating and verifying your account.
Watch first
See it in action
A short walkthrough of the full sign-up flow, from downloading the app to accessing your dashboard.
Written guide
How to sign up, step by step
Nine steps get you from download to a fully verified, ready-to-use account.
Download our app
Choose your device platform and download the app from the App Store (iOS) or Google Play Store (Android). It's optimized for a seamless experience on both mobile platforms.
Sign up
Open the app and tap Sign Up. Fill in the registration form with your details and create a secure password. Your password must be up to 8 characters and include:
- At least one uppercase letter
- At least one lowercase letter
- At least one number
- At least one special character
Once complete, tap Sign Up to proceed.
Verify your email
We'll send a one-time password (OTP) to your registered email address. Enter the OTP in the app to verify your account and ensure your email is valid.
Complete KYC (Know Your Customer)
To ensure security and compliance, complete the KYC process by providing all requested details. This helps us verify your identity and keep your account safe.
Provide personal information
Fill in your personal details accurately. This information is required to personalize your account and grant access to all features.
Upload a valid ID
Verify your identity by uploading a government-issued ID, such as:
- Passport
- Driver's License
- National ID Card
Ensure your document is clear and legible.
Take a clear photo of your ID
When prompted, take a clear photo of your ID using your device camera. This step ensures your identity matches the submitted document.
Facial verification
For added security, take a selfie for facial verification. The system will compare your selfie to your ID to confirm your identity.
Access your dashboard
Once verification is complete, tap Continue to access your personalized dashboard. From here, you can manage your account, explore features, and enjoy a secure, seamless experience.
Good to know
A few more questions
Common questions about signing up and verifying your account.
Why do I need to complete KYC and upload an ID?
What if my ID photo or selfie doesn't get accepted?
I didn't receive my email OTP — what do I do?
How long does the whole sign-up process take?
Still need a hand?
Our WhatsApp team can walk you through sign-up or verification in real time.
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