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Widoph Remit

Widoph Remit Help Centre

How to Reset Your Password on the Widoph Remit App

Forgot your password? Here's how to get back into your account in a few quick steps — watch the video below, or follow the written guide underneath it.

Watch first

See it in action

A short walkthrough of the full password reset flow, from "Forgot Password" to setting your new one.

How to Reset Your Password with Widoph Remit App Widoph Remit — Help Centre walkthrough
Step-by-step guide

Written guide

How to reset your password, step by step

Prefer to read instead? Here's the same process broken into seven steps.

1

Click "Forgot Password"

On the login page, select "Forgot Password."

2

Enter registered mobile number

Provide the mobile number linked to your account.

3

Click "Reset Password"

Proceed to request a password reset.

4

Enter OTP code

Input the OTP (One-Time Password) sent to your registered mobile number.

5

Click "Reset Password"

Continue to the password update page.

6

Set new password

  • Enter your new password.
  • Confirm the new password.
7

Click "Set Password"

Your password will be successfully updated.

Back in your account?Head to the login page and sign in with your new password.
Go to Login

Good to know

A few more questions

Common questions about resetting your password.

I didn't receive my OTP code — what do I do?
Double-check that the mobile number you entered matches the one registered to your account, then request the code again. If it still doesn't arrive, reach out on WhatsApp and our team can help verify your account manually.
Can I reset my password if my mobile number has changed?
The OTP is sent to the mobile number registered on your account, so you'll need access to that number to complete the reset. If you no longer have access to it, contact our WhatsApp team to update your details securely.
Are there any requirements for my new password?
The app will prompt you if your new password doesn't meet its requirements. As a general rule, use a password you haven't used elsewhere and avoid anything easy to guess, like your name or date of birth.
What if I get stuck partway through the reset?
You can start the process again from "Forgot Password" on the login page at any time. If something isn't working as expected, our WhatsApp team can guide you through it live.

Still need a hand?

Our WhatsApp team can walk you through the reset process in real time.

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