Widoph Remit Help Centre

How to Change Your Password with the Widoph Remit App

Already signed in and just want to update your password? Here's how — watch the video below, or follow the written guide underneath it.

Watch first

See it in action

A short walkthrough of the full password change flow, from your profile settings to confirming your new password.

How to Change Your Password with Widoph Remit App Widoph Remit — Help Centre walkthrough

Step-by-step guide

Written guide

How to change your password, step by step

Prefer to read instead? Here's the same process broken into seven steps.

Sign in

Enter your email and password, then click "Sign In."

Open profile

From the dashboard, tap the profile icon.

Go to settings

On the Settings screen, select "Change Password" under the Account section.

Enter password details

Enter your current password.
Enter your new password.
Re-enter the new password to confirm.

Update password

Click the "Update" button.

Verify your account

Enter the verification code sent to you.

Complete the process

Tap "Continue" to finalize the password change.

Password updated?You're all set — head back to your dashboard to keep managing your transfers.

Go to Dashboard

Good to know

A few more questions

Common questions about changing your password.

What's the difference between this and resetting my password?

Changing your password is for when you're already signed in and simply want to update it from your account settings. Resetting your password is for when you're locked out and need to use "Forgot Password" on the login page instead.

I don't remember my current password — what do I do?

If you can't provide your current password, you'll need to use the "Forgot Password" option on the login page to reset it instead, rather than changing it from your account settings.

I didn't receive my verification code — what do I do?

Double-check that your registered mobile number and email are correct, then request the code again. If it still doesn't arrive, reach out on WhatsApp and our team can help verify your account manually.

Are there any requirements for my new password?

The app will prompt you if your new password doesn't meet its requirements. As a general rule, use a password you haven't used elsewhere and avoid anything easy to guess, like your name or date of birth.

Still need a hand?

Our WhatsApp team can walk you through the password change process in real time.

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